Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, and payment information when you create an account or make a purchase. We also collect usage data such as pages visited and actions taken on our site.

2. How We Use Your Information

We use the information we collect to:

• Process your ticket and merchandise purchases
• Send you email verification and account notifications
• Respond to your inquiries and support requests
• Improve and personalize your experience on our platform
• Comply with legal obligations

3. Payment Information

Payment processing is handled by Stripe. We do not store your full card details on our servers. Stripe's privacy policy governs the processing of your payment data. We store only a reference ID to track your transactions.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as Stripe for payments and our hosting provider) solely to operate our platform.

5. Cookies

We use cookies to maintain your session and improve your experience. For more details, please see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at hello@jdkharmony.com.

8. Contact

For privacy-related questions, contact us via our Contact page or at hello@jdkharmony.com.